Cookie Policy
Effective date: September 17, 2026
About this policy
This Cookie Policy explains the cookies and similar technologies used on this Total Family Solutions website. Read it together with our Website Privacy Policy.
What cookies and similar technologies do
Cookies are small pieces of information stored by your browser. Websites may also use local storage, scripts, pixels, and embedded services to provide features or collect information about website activity.
This policy describes the technologies actually used on this website.
Necessary technologies
Necessary technologies support functions such as delivering the website, maintaining security, and remembering your privacy selections. These functions remain available when you reject optional tools.
Optional technologies
Optional technologies provide additional features or help us understand website performance. We enable them only after you select the relevant category below; the inventory lists every one available on this website.
Technology inventory
| Cookie or technology | Provider | Purpose | Information involved | Category | Expiration or retention |
|---|---|---|---|---|---|
tfs_privacy (cookie) | Total Family Solutions (this website) | Stores your privacy selections so the site can honour them. | Your category choices, the consent-policy version, and the time you saved them. It contains no identifier for you or your device. | Necessary | 180 days, or until you change or clear it. |
| Server and security logs (no browser storage) | Vercel Inc. (website hosting and content delivery) | Delivers the website and protects it against abuse and errors. | IP address, browser and device information, requested pages, access times, and security or error information. | Necessary | Held by the hosting provider under its own retention practices. |
| Web font requests (no browser storage) | Google LLC (Google Fonts) | Loads the typefaces used in the site’s design. | Your IP address and browser information, sent when your browser requests a font file. | Necessary | No cookie is set by this website for fonts; font files are cached by your browser. |
| Website inquiry delivery (no browser storage) | Found It (founditos.com) | Delivers the contact form you submit to the office that answers it. | Only the fields you fill in. No visitor identifier, advertising click identifier, campaign attribution, browser information or page address is attached, and the referring page is not sent. | Necessary | Held by the provider and by TFS under their own retention practices. |
| Appointment request form (loads only when you choose to open it) | TherapyIQ (therapyiq.app) | Provides the appointment request form on our contact page. It stays unloaded until you select the button to open it. | The information you enter in that form, plus the technical information the provider needs to deliver it. | Necessary (user-initiated) | Held by the provider and by TFS under their own retention practices. |
| Embedded map | Google LLC (Google Maps) | Shows an office location on an embedded map. | Your IP address and browser information, sent to Google when the map loads. Google may set its own cookies on its domains. | Optional — Optional Features | Set by Google on Google domains, under Google’s own retention practices. This website cannot remove them. |
_fi_vid (local storage) | Found It (founditos.com) | Identifies a returning browser across visits for website analytics. | A randomly generated identifier. | Optional — Website Analytics | Persists until you withdraw permission or clear site data. |
_fi_sid_… (session storage) | Found It (founditos.com) | Groups activity within a single browsing session. | A randomly generated identifier. | Optional — Website Analytics | Until you close the browser tab. |
_fi_attr (local storage) | Found It (founditos.com) | Records how you first reached the site. | Campaign parameters present in the address you arrived on, the first page you landed on, the referring page, and the time of the first visit. | Optional — Website Analytics | Persists until you withdraw permission or clear site data. |
| Website analytics requests (no cookie) | Found It (founditos.com) | Measures page views, scroll depth, clicks on telephone, email, outbound and download links, video engagement, and page loading speed. | Page address and page title, referring page, the identifiers above, and browser, device and operating system information. | Optional — Website Analytics | Held by the provider under its own retention practices. |
Managing your choices
Where optional tools are available, select Cookie Settings in the footer to review or change your selections.
You can accept all available optional categories, reject optional categories, or save individual selections.
Rejecting optional tools does not prevent you from reading the website or contacting our offices. Some optional embedded features may remain unavailable unless enabled. Where practical, we provide an ordinary link as an alternative.
We remember a saved selection for up to 180 days unless you change it or clear the relevant browser storage. We may request a new selection when the available tools or their purposes materially change.
Choices are stored separately for each TFS website. A selection on one domain does not automatically apply to another.
Browser privacy controls
You can also manage cookies through your browser. Blocking necessary cookies may affect some website functions.
When this website detects a Global Privacy Control signal, it keeps optional tools disabled. Cookie Settings will show when that signal is active.
Withdrawing permission
You can withdraw permission for optional tools through Cookie Settings.
We then stop future optional activity controlled by this website and remove related first-party storage where technically possible. This does not automatically erase information previously received by a provider or cookies that only another domain can remove.
Questions
For questions about cookies or website privacy, use the contact details in our Website Privacy Policy.